How does manpower agency in Malaysia overcome their challenges in providing the best services?

The prevalency of manufacturing companies hiring a manpower agency in Malaysia is fairly large. Stating the efforts into recruiting a certain set of workers is indeed a skill an individual shall master. However, worker supply agencies have got their own challenges and expectations that they are required to stick up to and what makes them the best at what they do is the ability to be able to counter and overcome these issues while maintaining a good relationship with both clientele and workers.

 

Here’s how a Malaysian Manpower Agency overcome its challenges in providing the best service; 

 

Developing the right network

The toughest process of recruitment is that having to go through the entire procedure of hiring a foreign worker. Also, bear in mind that not all agencies can offer both local and foreign manpower, as this complicated process requires the support of a huge and well-established team. Also, having to hire workers from different countries a well established foreign worker agency in Malaysia should attain global connection at the respective countries of recruitment.

 

Having the required and necessary members part of the team 

As mentioned for point 1, on the importance of connections and team, the reason as to why it is necessary is because an important and consistent problem a worker agency commonly faces is that having to get workers clock in on time to work and to ensure they are all present at work. Therefore, the supervisors that a manpower supply agency acquires in their team ensures that this part of the recruitment process flows well. The supervisors are required to visit the factories daily to check up on the recruited workers.

 

A constant impromptu spot check 

A rather challenging instance is when workers get into a quarrel or even worse fights.This common issue had ignited in a hostel and had caused major disruption which had led to workers skipping work, which indirectly affects the manufacturing of a factory and having this agency be accountable to the absence of workers. Therefore, agency representatives or the supervisor tend to have constant monitoring or spot check to ensure that everything is in place and workers’ welfare is well looked after.

 

In conclusion, it’s an easy process for these agencies to provide these services, they have got numerous challenges that affect their workflow. Despite that, it’s utterly important to clear the disruptions concurrently maintaining a good relationship with both clients and workers.